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It’s Not Personal, It’s Work
By Christina Lemmey | June 29, 2008
I have always known that I would find myself in a service-based business. That’s just what I enjoy doing, helping people complete their projects and increasing their business.
However, being a part of a team or partnership means that you still need to take direction and criticism from your client. Afterall, this is THEIR business, THEIR livelihood, THEIR rules.
Nobody deserves to be beat up and sometimes demanding clients need to be let go if the relationship is not mutually beneficial. But as a service provider you need to be strong and be able to take constructive criticism. By listening to your clients’ requests, your job will get easier and eventually they won’t have to tell you the same wishes over and over again.
Sometimes it’s difficult to hear the criticism and not take it personally. Afterall, many service providers take great pride in their work and want to be known as “the best.” I for one despise when I make a mistake but it’s important to thicken your skin and realize that the criticism is about WORK, a project, not about you as a person.
And in the end these criticisms will only make you better at your job so you can provide better service to future clients.
Topics: Virtual Assistance |
July 1st, 2008 at 12:43 am
Good points. And some clients will just be pickier than others. As long as it’s still beneficial for you to work with them then you have to be open to their ideas and suggestions.